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How to choose the best office cleaners in London

Keeping the capital’s commercial spaces clean and pristine

You may think that choosing a suitable office cleaning company in London is a simple matter of searching local directories and finding a supplier closest to your locality, that offers the most cost effective solution and convenience right? Think again!

The capital is packed to the brim with cleaning businesses that vary from small one man bands, to maid services, to full office and facilities maintenance firms. Some are good, some are great but sadly, many are downright ugly. The main reason being is that certain firms do not fully understand the implications of poor cleanliness or how to clean correctly.

Many cleaning companies develop bad reputations due to poor staff training, skills and accountability. Invariably, their cleaning teams will rush in, quickly wipe down the surfaces, run the vacuum around the floors as fast as possible and leave. After weeks of this, poor standards start to creep in and the inevitable change in cleaning company occurs as the business owner becomes frustrated and dissatisfied with the service they are receiving.

Suspension Window Cleaning. Image credit: Pixabay
Suspension Window Cleaning. Image credit: Pixabay

If this sounds familiar, then you need to read on. Finding a great cleaning company is not easy amongst the several and frankly dreadful options out there. So here’s our tips to finding a great company that you’ll stick with and build a long term relation with that’ll take care of your office cleaners London needs, so you can get on a run your business and not have to worry anymore.


Good quality cleaning companies will have been trading for many years and they’ll have experience behind them, meaning they know the pitfalls and issues that frequently crop up in their line of work.

Believe it or not but cleaning technology is constantly changing, as well as the legislation that governs the cleaning industry. Every year, new chemicals are also introduced that affect health and safety matters so a reputable company, with suitable experience will always ensure they stay on top of these issues, thus protecting the health of those they employ and those that occupy the spaces they clean.

So the key is, always choose a company that has the necessary experience behind them. New start-ups may be enthusiastic and keen to get your business, but they may not have the necessary credentials to do the job the right way.


It’s an obvious point but the quality of the end product is key – many cleaning businesses start off working to a high standard but soon those standards slip. The only way to find out if a cleaning business sticks to high standards is to find out what others have said about them.

Read reviews online or ask them to provide names and contact details of existing clients to speak about the service they have received. If they resist, you know they have something to hide.

In the internet age, no one can escape a poor reputation for bad customer service. Reviews do not tend to lie, so do your research and sort the good from the bad.


Much like the point above, reputation counts so check who they currently work for and how well they perform for those clients. If your office space is of a certain size and scale, check the cleaning company already works for the same types of businesses. You want a supplier that is used to working with your kind of premises so that they know what to expect when their team arrives to maintain your premises cleanliness.


A good cleaning business should be able to work to your schedules, not the other way around! If they insist on you adjusting your schedule to theirs, then what good is that?

A cleaning company should understand that they should essentially be invisible to the working environment and get on with the job when it causes the least business interruption. If they get in the way, they are no good to you.

Whether you trade during normal office hours or specific hours of the day or night, a reputable cleaning company should be able to facilitate a suitable regime that fits into the quieter times that you operate, no questions asked.


Contractors in various industries tend to build reputations for being unreliable. They show up when they feel like it and the excuses come flying out when they are questioned as to the reason for the delay or change of schedule.

Any reputable cleaning company will give you advanced warning is there are any issues with delivery of service on any given day and treat you with professional courtesy and respect. But all in all, a good cleaning business should always have their team at your premises on time, every time. If they have staff shortages or sickness, they should have solid contingency plans in place to deal with those situations that means you are not the one having to check why they are late or fail to make their appointment.

Cleaning & Janitorial Supplies. Image credit: Bay City
Cleaning & Janitorial Supplies. Image credit: Bay City


So as you may have gathered by now, the key to choosing the right cleaning company in London is all about doing the right in-depth research. It may seem like stating the obvious but time pressures and urgency at work can lead us into making hasty decisions that end up costing us more in the long run.

If you simply do not have the time to research the right cleaning company, then delegate that responsibility or ask a colleague or friend of they know someone they can vouch for. Don’t just dive in and hire the first name that appears on your search. You’ll only end up regretting it.